Florida Transaction Coordination

Real Estate Transaction Coordinator for Jacksonville & Northeast Florida Agents

Once you're under contract, your next paycheck is in your next client, not in chasing paperwork. That's where we come in. From executed contract to closing day, our transaction coordinators run the file for you. We stay in touch with title, the lender, the other agent and your clients, keep every document signed and every deadline on track, and keep your brokerage file compliance-ready. You don't have to chase anyone. You get to step away from the file and go get more business.

We're OpSuite, a Jacksonville-based real estate back office, and we become a true extension of your team.

Book a free discovery call

What's included: your contract-to-close checklist

When the contract comes in

• ✔ Onboarding before your first file, so we know how you like to communicate
• ✔ Set up your file with our standard task template, plus your own custom checklist
• ✔ Calculate and track every contract deadline and key date
• ✔ Introduce ourselves to everyone on the deal and open the lines with title, the lender and the other agent
• ✔ Give you and your client access to an online portal with the executed contract, important dates and timeline, and upcoming tasks

While you're under contract

• ✔ Manage timelines, documentation and vendors, including inspections, appraisals and walkthroughs
• ✔ Follow up with title, the lender and the other agent so you never have to
• ✔ Send your clients timely updates by email and text, and answer their day-to-day questions in your group chat
• ✔ Make sure there are no missed signatures and no late submissions
• ✔ Keep your brokerage, CRM and document portals up to date and accurate
• ✔ On new construction, track county permits and inspections so your buyer hears from us before they have to ask

At the closing table and after

• ✔ Coordinate the final steps to the closing table
• ✔ Ask your client for a review, so you don't have to
• ✔ Capture the details that keep you in touch, like their new address and home anniversary, for your database
• ✔ Send you a quick one-to-five rating after every transaction, so we keep getting better

Add-on: offer preparation. We can draft your offers during normal working hours: $75 per offer, all addenda included, with a 2-hour turnaround.

Who it's for

Solo agents who have steady deal flow and whose files are starting to take over their day. Brand new? We recommend doing a few transactions yourself first.

Teams that want every file handled the same way, every time, without hiring and managing an in-house coordinator.

Pricing

$549 per transaction for new clients.

• 15% off when you represent both the buyer and the seller on the same transaction
• No fee if the deal doesn't close. If you don't get paid, we don't get paid.
• Offer preparation: $75 per offer, all addenda included
• Members get discounted transaction coordination pricing. See the Memberships

Service areas

We're based in Jacksonville and work with agents across Northeast Florida:

• Jacksonville and Duval County
• St. Augustine and St. Johns County
• Ponte Vedra
• Clay County
• Nassau County

And agents anywhere in Florida. Transaction coordination is Florida only.

How it works

1. Book a free discovery call. We'll talk about your business, your volume and how you like to work. We want to make sure we're the right fit for you, and that you're the right fit for us.
2. We onboard you. We set expectations together, from communication style to client introductions, and you're matched with a dedicated transaction coordinator who learns your clients, your preferences and your personality.
3. Send us your contract. Submit your executed contract through our website, and we take it from there all the way to closing day.

Why agents choose OpSuite

There are cheaper ways to get a file pushed through. We're built for agents who want it handled the way they would, without the hours.

• A dedicated coordinator, not whoever's in today. Your TC knows your clients and how you like things done.
• Proactive, not reactive. In the group chat, our goal is to answer before you do. As we like to say: ask Lydia one question and she's already answered the next three. Lydia, our Director of Transaction Management, brings years of mortgage industry experience.
• Built to protect your reputation and your referrals. We ask for the review, capture referral details and make it the smoothest transaction your client has ever had.
• Fully transparent. Ask, and we'll share every task we complete and every touch point with the parties.
• We're part of your team. Put your transaction coordinator on your website as a member of your team. We welcome it.
• More than a TC. Listing management, done-for-you marketing, hiring support and coaching, all under one roof.
• Proven track record. 100+ agents and teams served and $688M+ in closed volume.

What agents say

"Samantha & her team are the best in the business! They keep our transactions moving forward smoothly with impeccable communication!" — Sheri Livengood

"The OpSuite team truly feels like an extension of my business. Their dedication allows me to spend more time building relationships, serving my clients, and growing my company with confidence." — The Adams Group

Frequently asked questions

How much does a transaction coordinator cost in Florida? Prices vary by company and by what's included. At OpSuite, full contract-to-close coordination is $549 per transaction for new clients, with 15% off when you represent both sides. You pay nothing if the deal doesn't close.

Do I pay if my transaction falls through? No. If you don't get paid, we don't get paid.

What does a real estate transaction coordinator do? A transaction coordinator manages the contract-to-close process: tracking deadlines, collecting and organizing documents, communicating with clients, the lender, title and the other agent, and keeping everyone on track to closing. That frees you to focus on finding new business.

Is a transaction coordinator the same as a real estate assistant? No. A TC owns the transaction from contract to close. An assistant supports you more broadly with your calendar, email, showings and marketing. Many agents use both.

Who will actually handle my transactions? A dedicated transaction coordinator from our experienced Florida transaction team, led by Lydia Smith, our Director of Transaction Management. Every file runs on our standard task template plus your own custom checklist, and we're happy to share every task and touch point.

Do you offer transaction coordination outside Jacksonville? Yes. We're based in Jacksonville and serve agents across Northeast Florida, including Duval, St. Johns, Clay and Nassau counties, and agents anywhere in Florida. Transaction coordination is Florida only.

Will you talk to my clients directly? Only the way you want us to. During onboarding we decide together whether we text your clients directly and whether you introduce us first.

Can I list my transaction coordinator on my website as part of my team? Absolutely, and we welcome it. We're part of your team, and we're happy for your clients to know it.

Can you write my offers too? Yes. We draft offers during normal working hours for $75 per offer, all addenda included, with a 2-hour turnaround.

Do you work with real estate teams? Yes. We work with all production levels, from individual agents to large teams, and each agent gets a dedicated transaction coordinator.

What are your hours? Monday through Friday, 9am to 5pm Eastern, excluding federal holidays. Calls and emails after hours are returned the next business day.

How do I get started with OpSuite? Book a free discovery call. If we're a great fit, we onboard you, match you with your coordinator, and you send us your first executed contract through our website.

Ready to get out of the transaction whirlwind?

Hand us your next contract. We'll handle title, the lender, the other agent and every document, and you go get your next client.

Book your free discovery call · Call 904-993-2299 · Email hello@myopsuite.com